Warranty Account Guide
Log in to a warranty account with the account loader, and claim a replacement.
For warranty keys: a plain UUID, five groups of letters and numbers. Other keys are listed under Which guide is mine? below.
Log In
- Fully close Steam (check Task Manager).
- Open the loader page, paste your key and download your loader:
- Run it, click Add Account, wait for Open Steam, then start Steam. It logs in by itself.
The account stays in Steam afterwards; you don't need the file again.
Keep It Working
- Never press Sign Out or remove the account. Switch accounts with Change User.
- Don't run the file on another PC.
- While covered, don't change the name, avatar, profile, friends or privacy, and don't go invisible.
Warranty
If it stops working within 3 hours of activation (24 hours on Inactive 15d accounts), press Check warranty on the loader page. One replacement per key.
Not replaced if: the owner is playing on it, you broke the session (signed out, shared it), the account has a VAC ban in another game, it is banned on servers, you dislike its stats or progress, or the warranty has ended. A Community or VAC Live ban is replaced only if you contact support within 10 minutes of activation.
Not Logging In?
Close Steam, run the file as administrator (Windows 10 or 11), click Clear Steam, then Add Account and start Steam again. Still stuck: ask in Discord with a screenshot.
Which Guide Is Mine?
- Plain UUID: this guide.
- A long account line starting with 17 digits: Desktop Loader Account Guide.
- An account picked from the custom accounts catalogue: Custom Account Guide.